Monthly Archives: November 2019

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  Wednesday 9th of October 2024 20:29 PM


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Latest Bed Bug Incidents and Infestations

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Owners of BC care home in damage control after 94-year-old left with bed bugs for days – Victoria News

The Ontario-based corporate owners of a Chilliwack seniors home are in damage control and are in town investigating after an expos uncovered a 94-year-old blind woman was left in a bed-bug infested room for days on end.

Rita Bedford was the focus of a CBC Go Public story from Nov. 3 that stemmed from distraught employees of The Cascades filming the bed bugs on the elderly womans mattress.

The bed bug incident dates back to December 2018, but the story spurred other employees, residents and relatives of residents to express concern about care at the home, and the companys response.

Representatives for Sienna Living came to The Cascades on Nov. 5 to hold a meeting with residents and family members.

Esther Esaus mother lives at The Cascades and she addressed the company owners with strong words about the billion-dollar company that runs dozens of senior living homes across Canada.

RELATED: B.C. introduces more efficient waitlists, choices for seniors care homes

RELATED: B.C. senior care improving, but most far below staffing target

Given that many of the residents suffer from serious health conditions, and many have dementia, Esau expressed concern that complaints about care at the home had to be leaked to the media by anonymous employees.

The employees that work here are the eyes and ears and voices for the vulnerable tenants who may be blind, deaf or have dementia and so it is of most importance that employees have the right and freedom to make it their duty to report any complaint and not have the threat of losing their jobs if they do so, Esau said at the meeting.

In response to questions about changes, Sienna Living director of communications Natalie Gokchenian issued a statement to The Progress.

In response to the CBC Go Public piece, I can confirm that representatives from our team were at The Cascades [Nov. 5] to commence an investigation into the allegations that were new to us regarding transparency, accountability and openness within the team, Gokchenian said via email. We are deeply disturbed by these allegations and wanted to immediately investigate to ensure our core values were being reflected in our day-to-day operations.

A resident of The Cascades who spoke to The Progress, but did not want his name used, said he sometimes eats with the 94-year-old Bedford and has to help her because they are currently using plastic cutlery and paper plates.

Esau, too, pointed to the dining situation because of an apparent sewage pipe leak that has affected all dining at the facility for weeks.

The plastic cutlery and paper plates are being used temporarily because the kitchen is being repaired, Gokchenian explained. During this temporary interruption in the meal service, plastic and paper cutlery is being used for sanitary purposes and we anticipate full service to resume sometime late next week.

Esau said after she spoke at the meeting, she was told by Lisa Kelly, the regional vice-president for long-term care for Sienna Living, that she would be in town for a couple of days to give employees a chance to come forward with information about operations at the facility.

Hopefully Sienna will be able to resolve this issue and prevent any more neglect and abuse, Esau wrote in an email.

Asked about inspections at the facility, a spokesperson for Fraser Health explained that assisted living sites are not licensed by Fraser Health but are done so through the Ministry of Health via the assisted living registry. The Ministry is responsible for inspection.

Fraser Health funds The Cascades for healthcare services only, and bed bugs are not a health issue.

While a considerable nuisance, bed bugs are not considered a health concern and theres no evidence they spread disease to people, according to senior public affairs consultant Tasleem Juma. However, there is the possibility of secondary infection if bites are scratched.

We investigate all healthcare-related complaints and if they are substantiated, we work closely with the site to resolve the concern and ensure they are in compliance with the requirements of the contract we have with them.

Sienna Living said the company continues to work with Fraser Health and the Ministry of Health to ensure safety and quality standards are met.

The Cascades Lodge and Manor is well respected in the Chilliwack community and I am delighted to share that The Cascades has an Exemplary rating by Accreditation Canada and quality indicators are consistent with the provincial average in B.C., Gokchenian said. Our recent resident satisfaction survey had a 97 per cent response rate from residents at The Cascades who rated the care at the residence higher than in past years with an increase in resident satisfaction.

@PeeJayAitchpaul.henderson@theprogress.comLike us on Facebook and follow us on Twitter.

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Owners of BC care home in damage control after 94-year-old left with bed bugs for days - Victoria News

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Owners of BC care home in damage control after 94-year-old left with bed bugs for days – Abbotsford News

The Ontario-based corporate owners of a Chilliwack seniors home are in damage control and are in town investigating after an expos uncovered a 94-year-old blind woman was left in a bed-bug infested room for days on end.

Rita Bedford was the focus of a CBC Go Public story from Nov. 3 that stemmed from distraught employees of The Cascades filming the bed bugs on the elderly womans mattress.

The bed bug incident dates back to December 2018, but the story spurred other employees, residents and relatives of residents to express concern about care at the home, and the companys response.

Representatives for Sienna Living came to The Cascades on Nov. 5 to hold a meeting with residents and family members.

Esther Esaus mother lives at The Cascades and she addressed the company owners with strong words about the billion-dollar company that runs dozens of senior living homes across Canada.

RELATED: B.C. introduces more efficient waitlists, choices for seniors care homes

RELATED: B.C. senior care improving, but most far below staffing target

Given that many of the residents suffer from serious health conditions, and many have dementia, Esau expressed concern that complaints about care at the home had to be leaked to the media by anonymous employees.

The employees that work here are the eyes and ears and voices for the vulnerable tenants who may be blind, deaf or have dementia and so it is of most importance that employees have the right and freedom to make it their duty to report any complaint and not have the threat of losing their jobs if they do so, Esau said at the meeting.

In response to questions about changes, Sienna Living director of communications Natalie Gokchenian issued a statement to The Progress.

In response to the CBC Go Public piece, I can confirm that representatives from our team were at The Cascades [Nov. 5] to commence an investigation into the allegations that were new to us regarding transparency, accountability and openness within the team, Gokchenian said via email. We are deeply disturbed by these allegations and wanted to immediately investigate to ensure our core values were being reflected in our day-to-day operations.

A resident of The Cascades who spoke to The Progress, but did not want his name used, said he sometimes eats with the 94-year-old Bedford and has to help her because they are currently using plastic cutlery and paper plates.

Esau, too, pointed to the dining situation because of an apparent sewage pipe leak that has affected all dining at the facility for weeks.

The plastic cutlery and paper plates are being used temporarily because the kitchen is being repaired, Gokchenian explained. During this temporary interruption in the meal service, plastic and paper cutlery is being used for sanitary purposes and we anticipate full service to resume sometime late next week.

Esau said after she spoke at the meeting, she was told by Lisa Kelly, the regional vice-president for long-term care for Sienna Living, that she would be in town for a couple of days to give employees a chance to come forward with information about operations at the facility.

Hopefully Sienna will be able to resolve this issue and prevent any more neglect and abuse, Esau wrote in an email.

Asked about inspections at the facility, a spokesperson for Fraser Health explained that assisted living sites are not licensed by Fraser Health but are done so through the Ministry of Health via the assisted living registry. The Ministry is responsible for inspection.

Fraser Health funds The Cascades for healthcare services only, and bed bugs are not a health issue.

While a considerable nuisance, bed bugs are not considered a health concern and theres no evidence they spread disease to people, according to senior public affairs consultant Tasleem Juma. However, there is the possibility of secondary infection if bites are scratched.

We investigate all healthcare-related complaints and if they are substantiated, we work closely with the site to resolve the concern and ensure they are in compliance with the requirements of the contract we have with them.

Sienna Living said the company continues to work with Fraser Health and the Ministry of Health to ensure safety and quality standards are met.

The Cascades Lodge and Manor is well respected in the Chilliwack community and I am delighted to share that The Cascades has an Exemplary rating by Accreditation Canada and quality indicators are consistent with the provincial average in B.C., Gokchenian said. Our recent resident satisfaction survey had a 97 per cent response rate from residents at The Cascades who rated the care at the residence higher than in past years with an increase in resident satisfaction.

@PeeJayAitchpaul.henderson@theprogress.comLike us on Facebook and follow us on Twitter.

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Owners of BC care home in damage control after 94-year-old left with bed bugs for days - Abbotsford News

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Understanding New York State Bed Bug Laws

Bed bugs bite! New York ranks at number 6 for the most bed bug infested cities.

But, these critters wreak havoc far and wide. An infestation can happen anywhere in the state, so you should know the New York State bed bug laws if you live here. These laws can affect you as a landlord and help you understand your rights as a resident.

Knowing the bed bug laws for your state will help you understand where you legally stand when an infestation occurs. Keep reading to learn the bed bug laws for NYC and the rest of the state.

The New York City Housing and Maintenance Code, Subchapter 2, Article 4, states that all New York tenants reserve the right to live in an environment free of bed bugs. This means that the landlord may not rent out a property with a current infestation.

NYC bed bug law also makes taking care of an infestation the responsibility of the property owner. New York law allows the landlord up to 30 days to correct the problem, as these critters create a health hazard and the state considers this a class B violation.

The landlord should not attempt to take care of the infestation on their own. They shouldonly hirepest control professionals that carry licensing by the NY State Department of Environmental Conservation (DEC) to specifically treat apartments for bedbugs.

But it does not end there.If any bed bug infestation occurred within the past year, the landlord must report it to the tenant. They must give a full report including all bed bug history for the past year.

Though landlords must provide bed bug-free homes to their tenants, this does not mean that the tenant holds no responsibility. Tenants should know their responsibility with bed bugs in NYC and how to handle the situation.

Just as the landlord should provide a suitable space for living, the law requires tenants to keep up a sanitary environment that does not invite critters. If the tenant fails to do so, the landlord can sue or deduct the cost of pest removal from the tenants security deposit.

If a tenant does suspect a bedbug infestation in NYC,The ABCs of Housing, states that a tenant should promptly call 311 to report it. This means that you should know what to look for. The signs of a bed bug infestation include:

Waiting to report the problem can result in a larger infestation that can destroy your belongings, which you are typically responsible for as a tenant. If the landlord fails to take care of the infestation within the 30 days, tenants should call 1-866-275-3427 to file a complaint.

Bed bugs pose a serious problem around the country. New York is not exempt.

Learning the New York State bed bug laws will help understand both your responsibilities and your rights. If you need an attorney to help you after a bed bug infestation, contact us!

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Understanding New York State Bed Bug Laws

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New York, United States Bed Bug Registry Map Bed Bug …

What Are Bed Bugs & What Makes Them Unique Bed bugs are tiny and oval shaped and they are generally flat. They are insects that suck blood and infest areas where humans and other animals sleep. Bed bug infestations are not always the result of having a dirty home because bed bugs can find their way into your home even if all the necessary precautions have been taken Continue reading

As your Buffalo bed bugs expert, we use an array of treatments to attack your infestation, adapting which techniques we utilize depending on your specific circumstances. We know the safety and wellbeing of your family is your main priority, and, therefore, we will talk through our various approaches with you to ensure you are comfortable with our treatment plan. In most instances, we will use various methods on a single property to eliminate 100% of your bed bugs Continue reading

Recent Bed Bug Reports for New York City April 16 The Franklin Hotel Horrible seeping bedbug mess through bedbug cover. S February 01 150 Corbin Pl This building is infested with bed bugs i was bitten all January 29 Avenue Plaza LLC Room 206 had bedbugs on January 28th, 2016. Continue reading

Pest Extermination Services 20 Years of Professional Licensed Bedbug Control and Pest Exterminating Services for Home Residents and Commercial Owners Hill's Pest Management has over 19 years of experience in exterminating and controlling bedbugs and other pests in homes, motels, hotels, restaurants, offices, and more. Our licensed and certified bedbug and pest extermination professionals guarantee immediate results in controlling pests and are in full compliance with state health regulations. Hill's Pest Management Offers: Individual service plans are also available since every business is different in its layout and bedbug/ pest situation. Continue reading

Bed bugs can enter homes by latching onto used furniture, luggage and clothing, and by traveling along connecting pipes and wiring. The resources on this page can help home owners, renters,and tenants prevent bed bug infestations and safely control them when they occur Continue reading

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How Much Do Bed Bug Exterminators Cost? (A Simple Guide …

Bed bugs: frustrating, annoying pests at best...hungry, nocturnal bloodsuckers at worst.

When faced with a bed bug infestation, you're probably finding yourself deprived of a decent night's sleep.

Even worse, you feel helpless in dealing with the problem yourself considering their size makes them almost impossible to detect.

The only real option you have in this situation is to call a bed bug control service. While a bed bug exterminator is indeed just a quick phone call away, this critical first step is (sometimes) a lot more complicated than you might think.

Want To Just Skip All This Research And Hire A Decent Exterminator For Your Bed Bug Problem?

Bed bugs are indeed quite small and you may want to solve the problem on your own. But can you really get rid of the problem that keeps on biting you in your sleep? Or is it better to call in a pro for bed bug control service?

Why Make the Call?

If this is your first time to consider calling for bed bug control service, chances are that there are still a lot of things that you don't know about these small (but terrible!) pests.

The size and appearance of bed bugs make these pests nearly invisible to the naked eye. They're about the same size of a pin head with a brown appearance. Bed bugs have flat bodies that can easily squeeze into the smallest or most restricted hiding spots. They feed on human blood but can also live for more than a year without food.

Although these pests often dwell in bed mattresses, bed bugs can live almost anywhere. To top it off, they are impeccably clever when it comes to finding the best hiding spots during the daytime. Lastly, a single female bed bug can lay 300-500 eggs throughout her lifetime.

These are just a handful of the laundry list of reasons why bed bug infestations are better off in the hands of professional pest exterminators. When you find a warning sign, it's best not to let these bloodsuckers fester between your sheets any longer than necessary!

When Should You Call for Expert Help?

Are you still trying to find ways to get rid of these nasty bugs by yourself?

Well, whether you like it or not, bed bugs are very hard to get rid of. Apart from their nearly undetectable size, their population can balloon to an overwhelming size in a matter of mere days.

Even worse, they can easily spread throughout your home without you noticing them whatsoever.

How bad does it have to get?

Basically, your infestation shouldn't have to get really bad before you decide on calling for a bed bug exterminator.

Why?

Bed bugs are extremely good at hidingespecially during daytime. In most cases, homeowners who do the inspection on their own are actually faced with a far greater problem than what they expected.

It's best to call for professional bed bug control assistance at the very first sign of infestation. A few classic signs of infestation to look out for are:

Can I do it myself?

Although bed bugs are not known to be carriers of diseases (unlike cockroaches and mice), an infestation CAN severely affect your day-to-day life. And this triggers a lot of homeowners to try to deal with the problem immediately on their own. But is it really a good idea to do so?

The answer is NO! Why?

Most DIY solutions are not actually effective in totally eradicating the entire population of bed bugs inside the concerned property. Even worse, some of these DIY treatmentsbug bombs, for examplepose a serious threat to you and your family's health.

And since bed bugs literally live and hide on your personal belongings such as your clothes, blanket, and mattress, spraying solutions directly without proper knowledge can also lead to your things getting damaged at the same time.

Want To Just Skip All This Research And Hire A Decent Exterminator For Your Bed Bug Problem?

Now that you've made your decision about effectively dealing with a bed bug infestation, the next important thing to deal with is the actual cost of hiring an exterminator.

How much is today's bed bug control cost from inspection to treatment?

One-Time Treatment

For those who prefer dealing with bed bugs in one blow, pest control companies offer a one-time type of treatment application. The program starts with a thorough inspection and is followed by treatment application within the same day.

This type of control is applicable for all types of infestation (slight to severe) and often preferable to homeowners with a busy schedule.

One-time bed bug control ranges from $300 to $1,500 depending on the size of property and severity of infestation.

Contract-Based

Larger properties with severe cases of bed bug infestation spread throughout the house often requires multiple visits from the pest control company.

This is made possible through a contract, which is spearheaded by property inspection to identify contaminated areas while searching for possible entry points. The inspection phase can cost you somewhere between $150-$200, depending on the complexity of your home's internal structure and its total area.

The contract should indicate the frequency of the visit as agreed by both parties.

Bed bug infestation has reemerged worldwide. These pests can easily enter your property in various ways, and there's no telling when a single insect can trigger a recurrence of the infestation.

These pests can spread quickly, which prompts many homeowners to acquire regular maintenance from their trusted bed bug control specialist.

Important Details to Tell Your Exterminator

Calling an exterminator is the very first step in overcoming your bug problem.

The overall success of bed bug control treatment also depends on how well you can communicate with them. You should know exactly which details to tell your exterminator, especially if this is your first time to make such a call.

Location

Pest control companies know that bed bugs take refuge in your bedroomparticularly mattress and blanket most of the time.

But as mentioned earlier, bed bugs can live anywherefrom behind baseboards and wallpapers to furniture crevicesand all types of upholstery found in your home.

Conducting a thorough sweep of your property on your own prior to the exterminator's actual inspection can help save valuable time and secure a good head start for the treatment on the big day.

When did it start?

It is very critical to be very specific especially on the time you first observed the signs of the infestation. The pest control company will then most likely ask you if you have accommodated guests recently or if you have traveled out of town and stayed in a hotel or someone else's house. Such details will help the exterminator conclude as to how your property got infiltrated by bed bugs.

Room Temperature

The temperature of your room also plays a critical role in the progress of bed bug infestation. Bed bug population thrives at normal room temperature, particularly at 72 degrees Fahrenheit.

It would also help to take note of the usual temperatures in other rooms of the house. This will help the exterminator determine other possible hiding spots for bed bugs throughout your property.

What do you smell?

Although small in size, bed bugs also give off quite a scent.

Bed bugs are known to release pheromones that have a musty scent. If your bedroom smells like a dirty locker room, it could be that you're actually smelling bed bugs, and not your dirty laundry!

Worse cases of infestation give off a much stronger scent.

Any bite marks?

Bed bugs consume human blood to survive. If your bedroom has bed bug infestation, it simply means that YOU ARE THEIR FOOD!

Waking up to a number of red and itchy bumps is one of the very first signs of bed bug infestation. Bed bug bite marks are usually found on the arms and legs and sometimes on the neck, face, and shoulders. These bite marks appear in tight lines or in clusters. They are either flat or raised red welts with a dark spot at the center.

How to Choose a Bed Bug Exterminator

Long story short: there are a lot of bug exterminators out there willing to deal with your infestation problem.

However, it's crucial to realize that not all of them are truly capable of delivering the results you need. Here are some important things that you need to consider before making that critical decision on which pest control company to trust.

Credentials

Checking the credentials of the prospective company is the very first step in making sure that your chosen exterminator works with strict adherence to state laws. Ask if the company is a duly registered exterminator with licensed and certified pesticide applicators and technicians.

You can call the pest control regulatory agencies to check on the authenticity of the exterminator's credentials, as well as if there are any recorded complaints or malpractices.

References

Ask for a list of the bed bug exterminator's previous clients. Try calling at least two or three from the said list and ask for their opinion regarding the concerned company's overall performance.

A confident pest control company will have no problems or hangups providing such a list to a prospective client. In doing so, they're furthering their own business and highlighting satisfactory jobs which have been previously completed.

Experience

A company's experience isn't measured only in the number of years it has been operational in the industry of pest control services, but also effectively gauged by the number of clients served.

The bigger the roster of satisfied clients, the better. A preferred option would be an exterminator with deep experience in dealing with all levels of bed bug infestation within different sizes and types of property structure.

For a few more excellent tips on finding a specialist for your bed bug problem, take a look at what research entomologist Jeff White has to say about interviewing possible pest control companies in the video below.

Type of Treatment

Basically, there are two known types of treatment available for bed bug control: heat and insecticide. These two approaches have different benefits and setbacks, so it is important to determine which is right for your property.

The first type of treatment involves heating infested areas for at least six hours. Through the use of a special heating equipment, the temperature of the affected room can reach up to 60 degrees Celsius.

The technician monitors the entire treatment process through the aid of remote thermometers strategically placed in various key areas of the room. This is to make sure that adult bed bugs and their eggs become exposed to lethal heat, no matter where they hide in the room. This treatment doesn't involve the use of harmful chemicals, but also doesn't offer protection from recurrence of infestation.

The insecticide type of treatment is applied in two different formsthe contact and the residual insecticide. The contact insecticide is a fast-acting formula that can instantly kill bed bugs upon direct contact.

The residual insecticide, on the other hand, acts continuously even long after its application. This particular form of insecticide is usually applied on cracks and crevices, where it can seep in and work for weeks or months afterward. With insecticide treatment, the treated area is protected from getting reinfected at least for a certain period of time.

It can, however, pose a significant threat to you and your family's health.

Want To Just Skip All This Research And Hire A Decent Exterminator For Your Bed Bug Problem?

Before any treatment is initiated, it's important to let the exterminator know if you have pets in the house. This way, the technician or pesticide applicator will be able to give you helpful advice on what to do with your pets during treatment.

Basically, how you secure your pets depends mostly on the severity of the infestation. For mild infestation, the exterminator will only have to treat the infected room(s) of the house. In this scenario, you'll be able to keep your pets in another room or area of the house not scheduled for treatment.

For severe cases of bed bug infestation, the exterminator will most likely recommend the entire house for treatment. In this case, you will have to take your pets outside your home or better yet, secure them in their kennel.

Depending on the size of the treated area, you will have to secure your pets for at least 6 hours or so.

What To Do After Treatment

You must work hand in hand with your exterminator in order to completely eradicate the bed bugs' existence inside your house. After the exterminator has done his part of the task, it's time to do yours.

The problem, however, is that a lot of homeowners don't know what to do after bed bug treatment. The secret lies in understanding the type of treatment that you acquired for your property.

First and foremost, you will have to check and inspect the rooms or areas of your house not affected by the treatment. Check the undersides of the furniture as well as on the cracks and crevices of the wall to make sure that no surviving bed bugs are able to escape undetected.

Next, furniture pieces from the treated room(s) should be taken outside and placed directly under the sun at least for one to two hours. Prolonged and direct exposure from the sun's heat will deliver a killing blow to any surviving bug.

For insecticide treatment, you will have to stay away from the infested room(s) for at least 6 hours from the time the exterminator has finished and left your property.

On the other hand, you can almost instantly access the concerned room in heating treatment right after the exterminator has finished up. Following a heat treatment, you can do the after treatment clean-up and dispose of the dead bed bugs and eggs properly instantly.

What to Tell Your Neighbors

Bed bugs can neither fly nor jump, but they can easily travel from place to place fast. A single bed bug can start a whole new infestation by conveniently hitchhiking on a person's clothing, pet, or luggage.

As soon as you find out that you have bed bug infestation in your home, it is best to tell your neighbors about the problem right away...since there is a good chance that they're also having the same infestation, unbeknownst to them. This helps lessen the chances of the infestation recurring in your home, since your neighbors will most like be taking the same control step.

Want To Just Skip All This Research And Hire A Decent Exterminator For Your Bed Bug Problem?

Calling in a pest control specialist to handle your bed bug problem may seem like a last resort, but really, it should be your first instinct.

Bed bugs aren't just gross, they're actual parasites. These little vampires in your bed feed off your blood while you're asleep and breed by the thousands...of course you're going to need professional help to kick them out!

When choosing a qualified pest control specialist, make sure to pick one with the right experience, credentials, and know-how to get the job done right. In our guide, we've given you the tips you need to find your bed bug professional so that you can rest easily tonight. Don't let the bed bugs bite!

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How Much Do Bed Bug Exterminators Cost? (A Simple Guide ...

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