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Monthly Archives: November 2019
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Owners of BC care home in damage control after 94-year-old left with bed bugs for days – Coast Mountain News
The Ontario-based corporate owners of a Chilliwack seniors home are in damage control and are in town investigating after an expos uncovered a 94-year-old blind woman was left in a bed-bug infested room for days on end.
Rita Bedford was the focus of a CBC Go Public story from Nov. 3 that stemmed from distraught employees of The Cascades filming the bed bugs on the elderly womans mattress.
The bed bug incident dates back to December 2018, but the story spurred other employees, residents and relatives of residents to express concern about care at the home, and the companys response.
Representatives for Sienna Living came to The Cascades on Nov. 5 to hold a meeting with residents and family members.
Esther Esaus mother lives at The Cascades and she addressed the company owners with strong words about the billion-dollar company that runs dozens of senior living homes across Canada.
RELATED: B.C. introduces more efficient waitlists, choices for seniors care homes
RELATED: B.C. senior care improving, but most far below staffing target
Given that many of the residents suffer from serious health conditions, and many have dementia, Esau expressed concern that complaints about care at the home had to be leaked to the media by anonymous employees.
The employees that work here are the eyes and ears and voices for the vulnerable tenants who may be blind, deaf or have dementia and so it is of most importance that employees have the right and freedom to make it their duty to report any complaint and not have the threat of losing their jobs if they do so, Esau said at the meeting.
In response to questions about changes, Sienna Living director of communications Natalie Gokchenian issued a statement to The Progress.
In response to the CBC Go Public piece, I can confirm that representatives from our team were at The Cascades [Nov. 5] to commence an investigation into the allegations that were new to us regarding transparency, accountability and openness within the team, Gokchenian said via email. We are deeply disturbed by these allegations and wanted to immediately investigate to ensure our core values were being reflected in our day-to-day operations.
A resident of The Cascades who spoke to The Progress, but did not want his name used, said he sometimes eats with the 94-year-old Bedford and has to help her because they are currently using plastic cutlery and paper plates.
Esau, too, pointed to the dining situation because of an apparent sewage pipe leak that has affected all dining at the facility for weeks.
The plastic cutlery and paper plates are being used temporarily because the kitchen is being repaired, Gokchenian explained. During this temporary interruption in the meal service, plastic and paper cutlery is being used for sanitary purposes and we anticipate full service to resume sometime late next week.
Esau said after she spoke at the meeting, she was told by Lisa Kelly, the regional vice-president for long-term care for Sienna Living, that she would be in town for a couple of days to give employees a chance to come forward with information about operations at the facility.
Hopefully Sienna will be able to resolve this issue and prevent any more neglect and abuse, Esau wrote in an email.
Asked about inspections at the facility, a spokesperson for Fraser Health explained that assisted living sites are not licensed by Fraser Health but are done so through the Ministry of Health via the assisted living registry. The Ministry is responsible for inspection.
Fraser Health funds The Cascades for healthcare services only, and bed bugs are not a health issue.
While a considerable nuisance, bed bugs are not considered a health concern and theres no evidence they spread disease to people, according to senior public affairs consultant Tasleem Juma. However, there is the possibility of secondary infection if bites are scratched.
We investigate all healthcare-related complaints and if they are substantiated, we work closely with the site to resolve the concern and ensure they are in compliance with the requirements of the contract we have with them.
Sienna Living said the company continues to work with Fraser Health and the Ministry of Health to ensure safety and quality standards are met.
The Cascades Lodge and Manor is well respected in the Chilliwack community and I am delighted to share that The Cascades has an Exemplary rating by Accreditation Canada and quality indicators are consistent with the provincial average in B.C., Gokchenian said. Our recent resident satisfaction survey had a 97 per cent response rate from residents at The Cascades who rated the care at the residence higher than in past years with an increase in resident satisfaction.
@PeeJayAitchpaul.henderson@theprogress.comLike us on Facebook and follow us on Twitter.
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Bedbugs discovered in another government office building in Ottawa – CANOE
Bedbugs have invaded another federal government building in downtown Ottawa.
Employees at Fisheries and Oceans Canada were notified Wednesday that an insect, found on the 13th floor of 200 Kent Street, has been positively identified as a bedbug by pest management experts at Public Services and Procurement Canada (PSPC).
We are working with PSPC pest management experts who will be performing a canine inspection before determining the extent of the issue, employees were told in an email shared with this newspaper.
Depending on the advice of the pest management experts from PSPC, a full treatment of the affected area may be required. Elements of the treatment could include vacuuming, steaming and other measures. Whenever possible, treatments are done after hours to minimize the impact on employees.
Federal employees in the building were told that theyd be expected to report to work as usual while the extent of the problem was determined.
The notice reminded employees that early reporting remains the cornerstone of effective management of any pest, and encouraged them to contact the national service call centre immediately if they suspect bedbugs in their workplace.
The glass and steel building at 200 Kent Street is also home to offices of the Canadian Coast Guard and the Tax Court of Canada.
It is the sixth federal office building in the capital to report an issue with bedbugs in recent weeks. The Public Service Alliance of Canada has called on the government to use sniffer dogs to check all federal office buildings and introduce training for workers so that they can identify the bloodsucking insects.
This is a serious health and safety issue affecting workers and the government needs to take proactive measures to eradicate bedbugs in all federal buildings, Eddy Bourque, national president of the Canada Employment and Immigration Union, said last week.
ALSO IN THE NEWS
What Ottawas 2020 draft budget means for your wallet
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Police budget to invest in community policing and officer wellness
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Bedbugs discovered in another government office building in Ottawa - CANOE
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Bedbugs have invaded another federal government building in downtown Ottawa – The Province
CLOSEUP OF A LIVE BEDBUG, HELD BY LORNE CHADWICK.Julie Oliver / Ottawa Citizen
Bedbugs have invaded another federal government building in downtown Ottawa.
Employees at Fisheries and Oceans Canada were notified Wednesday that an insect, found on the 13th floor of 200 Kent Street, has been positively identified as a bedbug by pest management experts at Public Services and Procurement Canada (PSPC).
We are working with PSPC pest management experts who will be performing a canine inspection before determining the extent of the issue, employees were told in an email shared with this newspaper.
Depending on the advice of the pest management experts from PSPC, a full treatment of the affected area may be required. Elements of the treatment could include vacuuming, steaming and other measures. Whenever possible, treatments are done after hours to minimize the impact on employees.
Federal employees in the building were told that theyd be expected to report to work as usual while the extent of the problem was determined.
The notice reminded employees that early reporting remains the cornerstone of effective management of any pest, and encouraged them to contact the national service call centre immediately if they suspect bedbugs in their workplace.
The glass and steel building at 200 Kent Street is also home to offices of the Canadian Coast Guard and the Tax Court of Canada.
It is the sixth federal office building in the capital to report an issue with bedbugs in recent weeks. The Public Service Alliance of Canada has called on the government to use sniffer dogs to check all federal office buildings and introduce training for workers so that they can identify the bloodsucking insects.
This is a serious health and safety issue affecting workers and the government needs to take proactive measures to eradicate bedbugs in all federal buildings, Eddy Bourque, national president of the Canada Employment and Immigration Union, said last week.
ALSO IN THE NEWS
What Ottawas 2020 draft budget means for your wallet
Coun. Diane Deans tweets good news on cancer treatments
Police budget to invest in community policing and officer wellness
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Bedbugs have invaded another federal government building in downtown Ottawa - The Province
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Cuyahoga County health officials share tips on how to deal with bed bugs – WKYC.com
MIDDLEBURG HEIGHTS, Ohio On Friday, the Cuyahoga County Bed Bug Task Force met for its annual conference to discuss the dangers of the tiny insects.
According to the task force, bed bugs have made a resurgence in recent years in Northeast Ohio and around the country. While they commonly pop up at night while we are sleeping, they can be spotted anywhere, and the CDC and the USEPA have even declared that the bed bug is now a "pest of significant public health importance."
"Anytime you bring people together, you have the potential of those people bringing bed bugs with them," Director of Environmental Public Health Rick Novickis said. "Kids come to school, they may accidentally bring a bug from an infested home with them. They now hang their coats up next to each other, [and] there's nothing to stop that bed bug from either falling off the clothing or the backpack or the lunch bag [and] crawling into the classroom."
RELATED: Towslee Elementary School in Brunswick to close on Thursday and Friday after possible bed bug found in student's folder
While they are not necessarily carriers of diseases, bed bugs can still cause significant physical (biting) and mental (stress) health concerns, and can pop up even in quite sanitary living conditions. The county says it is important to know what you're dealing with before deciding the next steps.
"Pesticides are species-specific these days," sanitarian Tom Barsa said, adding he recommends people take pictures of the bugs or even keep them in bags to show experts. "You really have to know what you're going after in order to get rid of the pest that you're trying to get rid of."
For more information, log on to cuyahogabedbugs.com.
RELATED: Cleveland drops from first to 7th in national rankings for bed bug infestations
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Cuyahoga County health officials share tips on how to deal with bed bugs - WKYC.com
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California Renter Bed Bug Rights | Debedbug
It happens all too often: A tenant wakes up one day with a row of mysterious bites. They check online and start to suspect bed bugs but face a hard decision.
Should you tell your landlord and risk retaliation? Will the landlord accuse you of bringing the bed bugs in yourself and force you to pay for treatment out of pocket?
This post will help you navigate through the important questions and answer them.
Disclaimer: Information found on this page is informational, not legal advice. Consult a licensed attorney at law before considering taking any action.
Many a landlord has claimed that they should not be held responsible for infestations. Many try to pass the cost of professional treatment off to tenants.
It is impossible to isolate where bed bugs came from once theyve settled in.
We cover the most common causes of bed bugs so you know what situations to avoid.
Finding them in your own home is already a task. Expecting every tenant to check periodically is unrealistic.
By the time symptoms are noticeable, bed bugs have likely spread to other rooms and units.
With this reality in mind, the legal responsibility to pay and fix the issue falls upon the landlord.
The Department of Housing and Urban Development (HUD) has issued rules and guidelines prohibiting landlords from charging or subsidizing the cost of bed bug treatment.
Well explain those rules shortly. It is also good to know what landlords and tenants must do at the least in California.
The Landlord Obligations Law of California Civil Code Section 1941.1, stipulates thatlandlords must provide and maintain:
The Tenant Obligations Law of California Civil Code Section 1941.2, requires that the tenant:
Retaliation by the landlord is illegal when a tenant must take matters into their own hands.
California Civil Code Section 1942.5 prohibits a landlord from retaliating against a tenant if the tenant:
Landlords who try to pass the cost of bed bug treatment on to tenants are violating their legal obligation to maintain the property.
California Civil Code Section 1941.1 protects tenants from landlords turning a blind eye on vermin, which includes bed bugs.
California offers protections specifically from bed bugs to renters in several forms. Knowing them is important as they are your rights as a renter.
Bed bugs should be reported as soon as they are suspected to safeguard the entire building and even neighboring buildings.
To encourage reporting the State ensures that landlords cant use scare tactics to avoid dealing with bed bugs.
In the big picture, reporting bed bugs early saves everyone money and stress. That includes the landlord.
Tenants have the legal right to withhold rent when the landlord fails to maintain habitable conditions.
This is called an Affirmative Defense to an unlawful detainer.
Tenants can file suit against landlords who fail to maintain rental units in a habitable condition.
Disclaimer: Consult a licensed attorney at law before considering taking any action.
Californias Landlord Obligations Law and the case of Knight v. Hallsthammar establish that a landlord is obligated to provide and maintain residential rental premises in a habitable condition, regardless of the landlords financial ability, financial condition, or the availability of funds for necessary repairs and maintenance.
This means that a landlord saying, I dont have the money, is not a valid excuse.
Sometimes landlords engage in willful negligence. They may claim that the tenant never provided notice of an infestation.
Peterson v. Superior Court held that a landlord has constructive notice if a reasonable inspection would have revealed the defect.
Constructive notice represents the idea that whether or not a person or entity actually knows something, they are liable for its consequences if they reasonablyshouldhave known.
The act of not knowing is negligence in itself on the part of the property owner.
In most cases, the landlord is legally required to pay for bed bug treatment in California.
For example:
I recently wrote about a newly enacted amendment toSection 1942.5.
You can read about it here:Californias New Bed Bug Laws.
Or, you can get the skinny on the update with this infographic:
For more useful guides and graphics like the above, give the free ebook a look!
As always, congratulations on investing in your own health and learning your rights. Best of luck in your fight towards getting and staying Debedbugged!
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California Renter Bed Bug Rights | Debedbug
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