Bed bugs from BRAND NEW MATTRESS? Got Bed Bugs …

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Hello.

I am mortified.Two and a half weeks ago, I bought a brand new mattress from a reputable mattress retailer here in the San Francisco bay area. The mattress was delivered in its plastic wrap. I had been sleeping on an air mattress previously. The first morning after sleeping in it, I woke up with a big mosquito bite on my arm, except that it itched furiously. The second morning, I woke up with huge hives all over one breast. I thought maybe they were spider bites. About every 1-3 nights my boyfriend and I would get new bites. I started thinking we might have bed bugs.

Tonight I finally found the proof. I've been scrutinizing my new mattress for the last 2.5 weeks and found nothing suspicious. But tonight, I saw a bug crawling on the mattress next to my sleeping boyfriend. I killed it and preserved it, and will start taking action with the landlord tomorrow.

My question is this - do I have any recourse of action with the mattress store? I cannot prove that they are at fault, but I find it highly coincidental that the first night I am bitten is also the first night on my new mattress.

The tag on the new mattress says that it was manufactured here in California just a couple days before I received it. But I also know that this retailer (from their own admission) does "450 deliveries on any given weekend day". That seems to leave a lot of room for cross contamination, hauling old mattresses in the same van as new mattresses, even if they are wrapped.

I am furious and devastated. I saved up my money and borrowed money to get this $600 mattress, which is cheap by mattress standards. And now I will have a long ordeal ahead of me.

What do I do? How do I get the mattress store to take me seriously? I am assuming they won't take any responsibility. Should they? What should I hold them responsible for, if anything?

Also, we did not get a box spring because we were going to buy a platform frame. Where the heck could these bugs be hiding? Our bedroom is very minimalistic with hardly any clutter. It is a very clean room. We moved into this apartment two months ago and didn't have any problems until the first night on the mattress

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Bed bugs from BRAND NEW MATTRESS? Got Bed Bugs ...

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