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Hotel Complaint Examples

Hello,

Ive just returned from a short trip to London, and was bitten by bed bugs at a hotel in Paddington.

About 80 bed bug bites on my hands and arm that are getting worse day by day.

Im asking for refunding of the nights, the doctor and chemistry fees at the very least!

Thanks

PS : you can see the damage from photographs of my bed bug bites by clicking on the image above.

My Letter to the hotel:

From: FredricTo: managerSubject: Prosecuting Hotel for Insanitary

Mr Manager,

I stayed 4 nights at your Hotel in paddington and I went through a very bad experience of your Hotel.

I have been bitten by several insects (flea, ticks) during the two first night, and asked to the desk to change room for our last night.

I got more than 80 bites on my arms, neck, and some over my face, which are getting worse day after day.

Im going to the doctor tomorrow in order to identify the exact nature of my sickness, and cant go to work no more because of the itch, and as the result of the lack of hygiene from your hotel.

I inform you that Im going to complain officially by a lawyer in order to prosecute your Hotel.

The cheap offer means really unhealthy, insalubrious, insanitary, unhygienic place to stay in London. Its a shame and I am really shocked about this.

For further information, here are some photographs taken inside your Hotel (see photo above) :

Here is the response from the General Manager at the Hotel:

De : Hotel (Manager): FrrdricObjet : Re: Prosecuting Hotel for Insanitary

Dear Fredric COMBES,

I would like to take this opportunity to acknowledge your email.

We have called an independent company to come and investigate this further and within next 24 hours I will come back to you with the result of the investigation.

In the mean time I would just like to confirm with you that you had problem and once again I apologies for any inconvenience incurred.

Regards,

General Manager

By Anonymous:

Just experienced bed bugs at a hotel near the Chicago OHare Airport for the first time in my life. There were adult and babie bed bug skins all over the bed next to mine. There were fecal spots on the bed skirt near the headboard. They were crawling on the wall. They were everywhere and every size except for full adult bugs. (I did some research as soon as I got into my new room.)

Im so glad that I did not go to bed early and that I was up to see them come out. Im sure they would have made it over to my bed to feast. I switched rooms and the hotel offered to reduce my room rate from $189 to $119. They ended up reducing it to $99 (for now.) They did call housekeeping and maintenance to come up to the infested room. Lets hope they are thorough in their extermination of these little blood suckers!

Update:Hotel management called the next morning. They apologized for my experience and they were very sympathetic with what I must have gone through trying to sleep that night.

The hotel ended up waving my room and internet fee for my stay. The gave me a voucher for free breakfast. And, they gave me a gift certificate good for one nights stay and breakfast.

Given the situation, I feel better about how they handled me as a customer, but the experience still creeps me out. They assured me that they cleared the room (mattress) and all and that they would fully exterminate the room.

This is how a hotel should respond to a complaint about bed bugs.

Read more:
Hotel Bedbugs: Check Registry of Hotels for Bed Bugs

If youve got a pet, you have heard about or dealt with fleas.

A nuisance to furry animals around the world, they cause pain, discomfort, and irritation for any creature unfortunate enough to end up carrying them.

Worse yet, fleas are not the only small critters that can invade your home and your pets personal space, and theyre difficult to distinguish from fleas.

Although the insects discussed here differ from fleas, that does not inherently mean they are more or less harmful.

Even the least dangerous of these insects should still be treated as a sort of threat or simply as an invading force, and proper precautions should be taken before youve identified the insect youre dealing with.

With this in mind, this piece will discuss what fleas are, how you can tell them apart from other insects, and what insects most closely resemble the features of a flea.

Additionally, this article will provide some information on each of these lookalikes so that you can determine whether or not your home/pets are at risk.

Plain and simple, a flea is a tiny, light brown insect that averages around 5 millimeters in size.

Its body is flat, and they have no wings to speak of, but thats for a good reason.

Their defining feature is their incredible ability to jump at comparatively superhuman heights, reaching 30 centimeters in height.

Thirty centimeters sounds measly to humans; thats just 30% of a meter, hardly impressive.

Another way to think about it is this: 30 cm is over 80 times larger than their average height.

This would be similar to a 5-6-foot-tall (approx. 1.5-2 meters) human easily jumping 480 feet (~145 meters) into the air.

Why use wings when they can easily bound over anything in your way?

Being able to jump this far with one leap means that they are able to spread incredibly quickly with relatively little effort.

Fleas are also well known for their tendency to bite their host, which is especially dangerous since fleas often carry diseases the Black Plague wasnt spread by rats but by the fleas that tagged along with the rats.

While a similar plague (barring COVID, of course) may not be a primary concern, researchers have continued to find that fleas still carry a plethora of dangerous bacteria and pathogens harmful to animals & humans alike.

So, knowing these primary assets, identifying a tiny brown, flat-bodied, wingless flea that can jump incredibly high should be a cinch, right?

If only it were so easy.

Identifying a flea is already a challenge in itself due to its nearly microscopic size, its jumping capabilities, and its rather muted colors.

Though their characteristics may appear defining at first, it has been found that there are several other insects that are identical in looks, size, jumping capabilities, and even their capacity to bite.

Here are some of the most commonly confused bugs that have people thinking theyre dealing with an infestation of fleas.

These bugs are perhaps the most similar to fleas out of this entire list in terms of their looks.

Theyre flat, brown, and essentially the same size (5 mm on average) as fleas.

Bed bugs like to make their homes, where else, within the fibers of your bed.

While they call beds home, they are still bloodthirsty for both humans and animals, whichever is easier to get and can become a big problem if left unchecked.

Similarities

Bed bugs are similar for all of the reasons already stated: they look nearly identical, being flat, brown, and tiny, and they love to bite humans/animals to get their sustenance.

Their main meal of choice is blood almost exclusively, just like fleas, and they also lack wings.

This makes it quite difficult to tell bed bugs apart without further research.

Differences

There are 3 ways to discern a flea from a bed bug: the leap, the bite marks, and the eggs.

First, bed bugs cannot jump, which is the most significant indicator here.

If it cant jump, then it isnt a flea.

Second, flea bite marks are clustered and resemble mosquito bites. Bed bugs are slightly larger and have flat welts.

Finally, if you find bed bug eggs, they will appear black fleas, opposingly, lay bright white eggs.

These little insects love moisture and feed on mold and fungus.

Springtails are generally grayish or brown in color and can easily be identified as flea due to their ability to jump high, which is a key part of their namesake.

Additionally, these bugs are quite minor and barely reach a few millimeters in size as a fully grown adult.

Similarities

Theyre small, can leap great distances, and lack wings, all similar traits to a flea.

Their size is a great asset to them, enabling them to feed as they please with little risk of detection.

Being able to jump is the largest cause for being misidentified as a flea alongside their brownish color.

Differences

First, springtails do not bite living hosts like fleas (or bed bugs) do.

Instead, as previously mentioned, they are far more interested in feeding on organic matter or fungi that are decaying to sustain themselves.

Because of this, they never bother humans or animals since they do not need them.

Second, their body is differently shaped compared to flea.

This is hard to tell without getting an extremely close look, but springtails have a rounded body that is soft fleas are flat and have a durable structure.

Flea beetles are the plant-loving cousins to fleas (used loosely since they are not nearly that closely related).

Instead of spending time munching on humans for sustenance, they focus on various plants.

Although they have different food preferences, these little guys are often mistaken for fleas for other reasons.

Similarities

Like fleas, flea beetles are great jumpers with a similar color scheme.

These bugs jump from plant to plant among great fields rather than from human to human, but they are still regarded as a pest because of their ability to spread quickly.

Additionally, their brownish coloring makes them the perfect candidate to frame fleas for their presence.

Differences

Flea beetles do not bite animals or humans and exist in an entirely different habitat than fleas.

Dont be fooled; they can still bite; they just prefer to chew through thousands of leaves over time rather than through the skin.

Accordingly, it is rare to find them inside any houses unless they have an abundance of plants.

Froghoppers are sap-sucking insects that are brown and color and measure out to about 6 mm on average.

They are well known for their tendency to leave plants coated in foamy spit once they are done feeding, but they also beat the flea at their own game in jumping.

This makes them incredibly easy to be mistaken for a flea.

Similarities

So, the color and jumping capability of froghoppers certainly both match that of a flea.

Being brown and capable of jumping nearly 70 cm, its no wonder that froghoppers are constantly being misidentified as fleas.

Differences

The froghoppers jumping ability lends quite well to one of its primary differences.

Jumping up to 70 cm in one bound is over double what a flea can jump, though it would still be difficult to tell these two apart with just this information alone.

Froghoppers also occupy an entirely different habitat than fleas and have no interest in using animals/humans for a meal.

Grasshoppers and crickets are both smaller insects that have great leaping capabilities.

They are often found outside during the summer months and prefer to stay as from humans as they can.

Crickets are generally omnivorous and will opt to eat whatever is most easily available, whereas grasshoppers are herbivorous.

Crickets tend to be yellowish-brown in color, and grasshoppers are usually varying shades of green/brown.

Similarities

In terms of colors, these two insects are quite close, though they both tend to lean towards green (grasshoppers) and yellow (crickets).

They are also capable of making jumps similar to that of the flea in comparison to their size.

Differences

Regarding the rest of this list, these two are harder to mistake for a flea than the others.

Right away, both crickets and grasshoppers are much larger than fleas.

They also inhabit entirely different ecosystems grasshoppers, being herbivores, want nothing more than to stay in the fields, and crickets prefer to hunt/mate at night away from human activity as part of their native environment.

The Conclusion

Though vastly different upon closer inspection, all of these insects can easily be mistaken for fleas.

Fleas can be difficult to identify in any case, but hopefully, this article has given some tools to make the distinction easily in the future.

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Read the rest here:5 Bugs That Look and Jump Like Fleas - ProShieldPest.com

Read more:
United States, Bed Bug Registry Map World, Bed Bug Registry Map ...

Greater Sudbury has been ranked No. 2 on the top 10 bed-buggiest cities in the country, according to Orkin Canada.

The rankings show that the overall number of bed bug sightings nationwide remained similar to the year prior, and remains below pre-pandemic levels.

The City of Toronto claimed the No. 1 spot for the third year in a row.

Vancouver went up to No. 3 (from 4), St John's rose to No. 4 (from 6), and Winnipeg dropped substantially, falling to No. 9 (from 5).

The findings by Orkin Canada are based on the number of commercial and residential bed bug treatments carried out by the company in 2021 (Jan 1 Dec 31).

Adam Ranger, an environmental support officer with Public Health Sudbury and Districts, said the health unit does respond to bed bug calls, but its only when residents or landlords call to file a complaint that steps arent being taken to treat an infestation.

Typically, we would encourage tenants to contact their landlord and advise them of the situation and request services from a pest contractor, said Ranger. If that doesn't work out, that's typically when people would call us. We have to get involved to encourage or make sure that the landlord follows up and gets treatment.

Ranger said the health unit receives several calls a month in that regard.

We always verify the validity of the complaint, investigate to actually make sure it's legitimate, because sometimes the situation doesnt need treatment. It could be someone just got a hitchhiker versus a full-blown infestation.

Eradicating an infestation is a process, he said, and at the end of the day, if not everybody does what they're supposed to, the bed bugs will just keep returning.

Should Sudburians be concerned about Orkin Canadas report? Ranger said people need to look at their own personal situations.

A person who lives in a house by themselves, who doesnt really travel, chances are they're going to be fine, he said. People who live in town homes or apartment buildings, places where there are multiple dwellings in a single building, the chances increase.

When someone moves in, and if they have bed bugs or cockroaches, they can then bring that to the whole building, said Ranger.

Meanwhile, Orkin Canada said travel bans, stay-at-home orders, and a general shift to working remotely have resulted in fewer hitch-hiking opportunities for bed bugs. Yet they have found a way to stick around.

Bed bugs latch onto people, clothing, and furniture. All it can take is an airplane seat, hotel bed or even an office chair for bed bugs to invade your space.

Due to their ability to double in population about every 16 days, it will not be difficult for bed bugs to regain their grip on Canadians. With blood as their only food source, bed bugs mainly feed on humans, having their dinners usually between midnight and 5 a.m. These dedicated blood-feeding insects can travel up to 100 feet in search of a meal, which is quite a trek for these small but resilient creatures.

As Canadians start to travel, whether to the office or on vacation, so too will bed bugs.

Concerned Canadians can keep their offence strong through proactive prevention tips such as careful examination of furniture and clothing after guests leave your home, drying potentially infested bed linens or clothing on the highest heat setting, and sealing cracks in walls, trims, and bed frames.

See the rest here:
Orkin ranks Sudbury No. 2 on the list of bed-buggiest ...