BELLAGIO HOTEL LAS VEGAS BED BUG

It's amazing how easily a 5 Star hotel can make a bad situation worse in a matter of seconds. The manager on duty handled the situation very poorly...my only regret is that I did not catch our conversation on video. But before you read on, I just want to point out that I realize that bedbugs are running rampant across the world, however what I find most annoying is Bellagio's poor handling of the situation. My friend and I had checked into the Bellagio rather late as we arrived into Las Vegas well past midnight. We decided to turn in after settling down as we had an early meeting the next day. While fluffing her pillows, she noticed something crawling on the headboard. We had initially thought it was a small roach, so we tried to kill it with a piece of paper, but it just wouldn't die no matter how hard we pressed. Then on a closer look, it didn't really seem like a roach because it was round and flat. Then it hit me that it was a BEDBUG!! Greatly perturbed, we caught the bedbug and caged it under a glass cup. See pictures and video. As crazy as everything seemed at that moment, we ripped away all the sheets and mattress, but couldn't find any with our naked eye. We then searched the Internet for more cases of bedbugs at the Bellagio and there were dozens of stories. In addition, all the stories documented how terribly the Bellagio handled the situation...mainly their lack of care. Many guests stated that the Bellagio offered no compensation let alone an apology. The ...