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PA on 09/02/2014
I stayed with a friend here from 08/28/2014 - 09/01/2014 on the 5th floor. After one night my friend had been itchy, she lifted off the sheets and there was bed bugs all over the matress. W Hotel DID respond and say they have had issues in the past, however, with all of the complaints ranging in date on this website - they clearly do not have this problem under control.
From Atlanta GA on 08/18/2014
Stayed in the suite on the 14th floor from Thursday 8/14/2014 until Sunday 8/17/2014. Eaten alive by bed bugs. Have picture and evidence. Reported to New York Health Commissioner and Starwood Corporate.
Anonymous on 02/26/2014
I stayed at the W hotel for 2 nights and after the 1st night it was non stop itching the whole day. We checked out of the hotel and moved to another hotel because it was unbearable. The itching just did not go away. It is horrible to think that now I have to disinfect all my clothing and my suitcase before I get home. It's crazy that a hotel of of such high caliber as the W doesn't have this situation under control. WILL NEVER STAY HERE AGAIN!!!
Anonymous on 08/27/2013
Two of my colleagues stayed here (went nowhere else) and they BOTH had bed bugs. They even took time out of their business trip to go to the CityMD clinic to find out definitively if they were in fact bed bugs. Needless to say, the doctor confirmed it.
Upon confronting the Hotel about it, my two colleagues were made fools of my being forced to wait for the inspector (a W Hotel employee) went to search the room for these creatures. Seeing how this person was in no way an unbiased 3rd party, i
t is no surprise that they found "no sign of bed bugs in the room". Unbelievable. This is a bad way to do business. The chances of two people catching bed bugs the same day are very slim, however when those two people were only on ONE place together, it's pretty easy to figure out where they bed bugs came from.
More here:
Bed Bug Report for W New York Hotel, New York, NY
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