Bed Bug Complaint NYC311
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If you report bed bugs in a residential building, hotel, or a Single Room Occupancy (SRO), the Department of Housing Preservation and Development (HPD) will conduct an inspection. HPD may conduct inspections with a bed bug-sniffing dog. If bed bugs are found, the residential building owner may get a ticket.
You must provide your contact information.
To report bed bugs in a private house or apartment, you must be a tenant in the building. If you are reporting bed bugs in a hotel roomor SRO, the Room # can be entered in the Apartment # field on the form.
Co-Op or Condo Apartments
If you live in a co-op or condo, you should first report apartment maintenance issues to the owner, management company, or board before filing a complaint with HPD.
Bed-Bug Inspection Dogs
HPD trained dogs may be dispatched to assist with the bed bug inspection. When you make a complaint about bed bugs, you will have the opportunity to decline the use of a dog for your inspection.
If you indicate that you will allow a dog to assist with the inspection, that does not guarantee that a dog will be available for your inspections, only that your complaint is eligible for inspection with the dog.
NYC Bed Bug Disclosure Act
Under the NYC Bed Bug Disclosure Act, landlords must notify prospective tenants in writing about any bed bug infestations that have occurred in their building in the past year.
You can get in person assistance from NY State Homes and Community Renewal (NYSHCR) in multiple languages at an HCR Borough Rent Office.
For more information and Borough Rent Office locations, go to theRent Regulated Apartments page.
Local Law 69
Under local Law 69 of 2017, all multiple dwelling property owners must attempt to obtain the bedbug infestation history from the tenant or unit owner, including whether eradication measures were employed for a bedbug infestation.
Learn more about bed bug and building management.
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Bed Bug Complaint NYC311
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